- IMPORTANT:
- READ CAREFULLY
FOR THE TERMS OF SPECIAL ORDERS AND BACKORDERS!
-
- All Special
Orders and Backorders for out of stock grips require advance
payment. Cancellations of
orders paid by credit card are subject to a 5% cancellation fee
to cover credit card processing costs. Special Orders cannot be cancelled,
nor refunds issued, after the Special Order Deadline (the date
we submit our order to the Nill factory as posted on our Main Nill
Grips webpage).
-
- We generally
submit a new order to Nill in Germany every 4 weeks and will
include your special order with our next scheduled shipment.
Depending on when you place your special order in relation to
the timing of our next scheduled shipment, it may be 3-8 weeks
before we have your grips to ship. Please keep this turn-around
time in mind when placing a special order. We never know when
the next shipment will arrive until it is actually delivered.
Shipments can and often do get delayed by the Nill factory not
shipping on time, delays in clearing U.S. Customs, and further
delays in processing and shipment by the U.S. Nill Distribution
Center. Due to the many issues involved with importing these
products from Germany, MacTec cannot guarantee a delivery date
for special orders or backorders of grips that are out of stock.
-
- If you combine
special order items or out-of-stock items with in-stock items
on the same order, your order will not ship until all items are
available. Be sure to order any in-stock items separately if
you want them to be shipped immediately.
-
- You will
need to specify the Nill Part No. for each set of grips you wish
to special order. It is important that you provide MacTec with
the CORRECT Part No. as MacTec cannot be responsible for refunds
on Special Orders unless we made a mistake. Please verify the
specified Part No. is the correct size and/or contains
the features you want for your grips by examining closely the
KN Nill-Grips website or catalog. If you have any doubt about
size, fit, or features, contact KN Nill-Grips to verify before ordering.
-
- By placing
an order, you are agreeing to these terms. If you have any questions,
please contact us by email prior to placing your order.
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